RETURN & EXCHANGE

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OVERVIEW
 

Returns

PSALMSCALLING made and packaged every item with care, but in the unlikely event that you are unsatisfied with your purchase, you may drop us an email to update us with your intention to return your purchase item and proceed to return it within 5 business days.

Please note that returned items must be unused with its original packaging unopened. Customer will be responsible for the shipping charges incurred. A refund of your purchase, excluding shipping costs, will be issued after we receive and verify your item. 

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please get in touch with us by email, with a proof of purchase and proof of defect.

 

Refunds

Special orders are final sales and cannot be returned or exchanged.
Purchases from our inventory may be exchanged within two (2) weeks of the date of purchase either for another piece of craft. We do not give refunds.

 

Missing Packages
If your package is missing, we may do a replacement on a case to case basis. There will be no monetary refund for late delivery or missing packages. 

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Our contact email us at psalmscalling@gmail.com